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Customer reviews of Arc Cars (North East) Ltd
At Arc Cars (North East) Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Arc Cars (North East) Ltd
Based on 36 customer reviews
One of the best dealers.
By Anonymous on 16 May 2021 | Purchase not verified
Accurate description. Great service. Nothing was too much trouble. Fantastic car. Thanks so much Chris.
A complete joy to deal with. 10/10
By gary A on 02 March 2021 | Purchase not verified
If you are thinking of buying or even changing your car, then really there's no need to look anywhere else. I have bought cars from all over the UK and Ireland and can honestly say that Chris is a complete pleasure to deal with. I bought a Subaru Forester, hadn't phisically seen it let alone test drive it, but after having a chat with him and doing the deal the car was delivered to my home in Glasgow a couple of days later and my own car was uplifted . A seemless transition , the car was immaculatley presented and exactly as described by Chris. A truely fantasic experiance the best i can honestly say i have ever had in 40 years of buying my cars. Many thanks, when i am ready to change or buy another car, i will definately be calling you.
Fast and easy process
By Skye K on 17 February 2021 | Purchase not verified
It’s my first time getting a car on finance and absolutely fell in love with this car. Chris made it so easy for me and made me confident that I wanted to secure the sale. I couldn’t ask for an easier experience, chris has been amazing throughout and still keen to help since I’ve had the car. The car was delivered to me safely and highly appreciated as I’m quite far away! I would highly recommend, thanks for everything
What a great experience!! Give them a call!!
By Ben Y on 26 October 2020 | Purchase not verified
From the moment of finding my new car online to collection of the vehicle, what a fantastic experience and great customer service I received!! My scenario was a bit awkward as I had some negative equity in my car and the one I was purchasing was of lower value and most car sales companies could not accommodate and were hitting me with low ball offers for my current vehicle. Chris from Arc Cars gave me a very fair part exchange price, managed to sort out all the finance with ease and then transfer of the negative equity (they are brokers so they will work with you to help you sort everything). He gave me a little bit of money off of the car to bring it in line with another one I had seen and had it ready to go with short notice. I highly recommend this company and give Kudos to Chris for running such a good and honest business. Thanks Ben
Excellent service and communication
By Philip P on 09 July 2020 | Purchase not verified
Very pleased with my purchase and trade-in deal. Chris was true to his word and I would not hesitate to use him again even though I had to travel 200 miles to complete the exchange. A pleasure to deal with from start to finish.
Excellent after sales service
By Mark H on 13 June 2020 | Purchase not verified
Would highly recommend Arc Cars to anyone. Excellent after sales service. Very helpful and professional.