Customer reviews of Arc Cars (North East) Ltd

By Rich W on 22 July 2020 | Verified purchase

I bought my Range Rover Arc Cars. It was the 3rd I had tried. Despite being in the same price bracket, this car was prepared to a much higher standard; full service history & many essential Range Rover jobs already completed inc gearbox oil change & new brakes. Arc also briefed me on jobs they wanted to do prior to hand over. They have a trusted network of mechanics & specialists whom I met. They serviced the car, provided a new 12 month MOT, fitted & painted a new wing mirror and fitted a new header tank & coolant level sensor. I also upgraded the standard 6 month warranty to 24 months at a very reasonable price. They even had one of their team recover me when I managed to sustain a puncture the following day upon discovering (as I had failed to check) that the wheel brace was missing! (They also paid for me to have that replaced.) In 1K miles since - the car has never missed a beat. 1st class cars, customer service, value for money & peace of mind I can’t recommend Arc Cars enough

By phillip L on 07 July 2020 | Verified purchase

Could not have been more helpful and genuine. Nothing has been a problem from start to finish. All questions answered as quick as possible.

By Lee C on 06 July 2020 | Verified purchase

Everything was great to communications, are arranging pick up, getting paperwork sorted. Would defiantly use again. Thanks again. 👍

By Jamie H on 06 July 2020 | Verified purchase

Brilliant dealing with Chris at ARC. Very helpful and the sale of my van and purchase of my new vehicle from Chris was made easy. Couldn’t recommend using them enough.

By Liam C on 08 June 2020 | Verified purchase

Van runs perfectly, couldn't fault the service that was provided.

By Lewi Spencer S on 19 May 2020 | Verified purchase

Fantastic service, was an easy process from start to finish.

By Jamie H on 29 April 2020 | Verified purchase

couldn’t rate dealing with Chris at ARC high enough and the van was delivered in spotless condition.

By michael H on 28 April 2020 | Verified purchase

I have used the services of ARC cars on a number of occasions and I’ve always found them to be exceptional at what they do. From the initial consultation to the sales and marketing process you are in very safe hands. I would highly recommend buying or selling a car from ARC Cars.

By william H on 06 November 2019 | Verified purchase

Would strongly recommend ARC cars, Chris was extremely professional throughout the process, would definitely buy from ARC in the future.

By Gavin B on 05 November 2019 | Verified purchase

I recently purchased an audi q5 and the whole experience was excellent from start to finish. The car was in immaculate condition as described and chris was very helpful and easy to talk to. Very satisfied customer.