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Customer reviews of Arc Cars (North East) Ltd

At Arc Cars (North East) Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Arc Cars (North East) Ltd

Arc Cars (North East) Ltd
5
5.0

Based on 12 customer reviews

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  • 5

    Forget about other garages or dealerships.

    By Rich W on 22 July 2020 | Verified purchase

    I bought my Range Rover Arc Cars. It was the 3rd I had tried. Despite being in the same price bracket, this car was prepared to a much higher standard; full service history & many essential Range Rover jobs already completed inc gearbox oil change & new brakes. Arc also briefed me on jobs they wanted to do prior to hand over. They have a trusted network of mechanics & specialists whom I met. They serviced the car, provided a new 12 month MOT, fitted & painted a new wing mirror and fitted a new header tank & coolant level sensor. I also upgraded the standard 6 month warranty to 24 months at a very reasonable price. They even had one of their team recover me when I managed to sustain a puncture the following day upon discovering (as I had failed to check) that the wheel brace was missing! (They also paid for me to have that replaced.) In 1K miles since - the car has never missed a beat. 1st class cars, customer service, value for money & peace of mind I can’t recommend Arc Cars enough


  • 5

    Exceptional service!

    By phillip L on 07 July 2020 | Verified purchase

    Could not have been more helpful and genuine. Nothing has been a problem from start to finish. All questions answered as quick as possible.


  • 5

    Very easy and simple

    By Lee C on 06 July 2020 | Verified purchase

    Everything was great to communications, are arranging pick up, getting paperwork sorted. Would defiantly use again. Thanks again. 👍


  • 5

    A1 Experience

    By Jamie H on 06 July 2020 | Verified purchase

    Brilliant dealing with Chris at ARC. Very helpful and the sale of my van and purchase of my new vehicle from Chris was made easy. Couldn’t recommend using them enough.


  • 5

    Purchase of Renault Trafic

    By Liam C on 08 June 2020 | Verified purchase

    Van runs perfectly, couldn't fault the service that was provided.


  • 5

    Great service, great car.

    By Lewi Spencer S on 19 May 2020 | Verified purchase

    Fantastic service, was an easy process from start to finish.


  • 5

    Top Notch Service

    By Jamie H on 29 April 2020 | Verified purchase

    couldn’t rate dealing with Chris at ARC high enough and the van was delivered in spotless condition.


  • 5

    First Class Car Sales

    By michael H on 28 April 2020 | Verified purchase

    I have used the services of ARC cars on a number of occasions and I’ve always found them to be exceptional at what they do. From the initial consultation to the sales and marketing process you are in very safe hands. I would highly recommend buying or selling a car from ARC Cars.


  • 5

    Great, Professional Service

    By william H on 06 November 2019 | Verified purchase

    Would strongly recommend ARC cars, Chris was extremely professional throughout the process, would definitely buy from ARC in the future.


  • 5

    Pleasure to deal with

    By Gavin B on 05 November 2019 | Verified purchase

    I recently purchased an audi q5 and the whole experience was excellent from start to finish. The car was in immaculate condition as described and chris was very helpful and easy to talk to. Very satisfied customer.


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